We will need a copy of your original receipt or proof of purchase.
#GIANT FATHOM 2 EBIKE FULL#
If you feel that your purchase has developed a fault, please bring the item back to our store for a full assessment, or if this is not possible, contact us to discuss the problem.
Please call us on 01892 832823 or email us on to enable us to remedy the problem.Īll products ordered from Evernden Cycles come with a full warranty that covers manufacturing faults and defects in workmanship. Occasionally things can go wrong or an item may be faulty. If you have received an item as a gift, you may exchange it or we can refund it as store credit. Purchases made on-line and paid for using PayPal must be returned using the online returns form process above as we are unable to process PayPal refunds in store. This will be at your cost and we will discuss this with you prior to arranging the collection. cycles), then please contact us and we will arrange to have the item collected from you using our courier service. If you are unable to arrange the return of large item (ie. We will keep you informed via your preferred contact method. Refunds can take up to 5 days to appear in your bank account. On receipt of your parcel, your return will be processed within 48 hours.
Return shipping costs are non-refundable unless the item is faulty or incorrect due to an error on our part. Please use a recorded delivery or courier service to return the item, making sure that the correct value of the goods is insured as it is your responsibility to ensure we receive the goods in a resalable condition. Then just return the form with the returned item. To return your purchase by post please complete our returns form (enclosed with every order) or just print the form and complete it making sure that you provide us with your reasons for the return (example, wrong size). Refunds will be processed using the same method of payment as used for the original purchase and, for card payments, to the same debit or credit card used. Returns can be made in person at our store in Paddock Wood or you can return your purchase by post. Note that food/nutrition products items can't be returned. If the item is not in a re-saleable condition then a re-fund will not be granted and can only be returned to you on payment of the postage. The item to be returned must be in new condition, not have been used or fitted, in its original packaging and with a copy of the original receipt.
#GIANT FATHOM 2 EBIKE FREE#
In the unlikely event that you are not, please feel free to return your goods within 14 days of the purchase date for a full exchange or refund. Maxxis Forekaster 27.5x2.Evernden Cycles would like you to be 100% happy with your purchase. Giant AM 27.5, Tubeless ready, 30 mm inner width and Giant eTracker Sport Giant Sport and Giant 30.9mm, 2-bolt Micro Adjustable, Forged Aluminium SR Suntour XCR 32 Boost Coil LOR 29, 120 mm travel, Tapered 1 1/2 - 1 1/8" steerer, lockout Giant EnergyPak 500, 36V 13.8Ah Rechargeable Lithium-ionĪLUXX Aluminium, Overdrive 1 1/2 - 1 1/8" head tube, 141 mm Boost QR Giant SyncDrive Sport supported by YAMAHA, 70Nm, 350% tunable support with automatic smart support Due to this function, the 6-sensor PedalPlus technology is used, which adds an acceleration sensor and an inclination sensor to the four basic sensors. In addition to the 5 driving modes that you select manually, you also have Smart Assist mode, which automatically adjusts the amount of motor support so you don't have to worry about it.
The integrated battery located on the top of the lower frame tube is moved to the side and offers 400Wh or 500Wh for maximum range (depending on the model selected). The Yamaha Giant SyncDrive Sport centre motor (70Nm) offers five driving modes with support from 50% to 350%. Subsequently, the energy is transferred to the SyncDrive, which starts to help you pedal immediately and smoothly. This ‘brain’ of the entire system quickly sends a request for an adequate amount of energy to the EnergyPak. As soon as you start pedalling, you activate the PedalPlus sensors that transmit information to the control unit. With RideControl, switch on the electric drive and select the desired power level.
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